Privacy Policy
Last updated: September 22, 2026
Thank you for visiting denviva.com. Denviva Dental respects your privacy. This policy explains how we collect and use information through our coming soon website and contact form, and describes our SMS/text messaging program.
This website policy is separate from any Notice of Privacy Practices provided in connection with your dental care.
Information collection and use
We collect personal information you voluntarily provide, including your name, email address, phone number, message, and text messaging preference. We use this information to respond to your inquiry, communicate with you, and support appointment coordination and patient care. If you become a patient, we may also collect information during patient registration to provide dental services, manage appointments, and communicate clinical updates.
Please do not include medical histories, insurance details, payment information, or other sensitive information in this general contact form. Submitting a form does not establish a dentist-patient relationship or confirm an appointment.
SMS/text messaging terms and conditions
By providing your mobile number and selecting Yes to the separate SMS consent question, you agree to receive informational text messages from Denviva Dental regarding your dental care and appointments. Messages may include appointment reminders, follow-up care instructions, and office updates related to your care.
- Opt-in: Select Yes on our website contact form. Neither Yes nor No is selected in advance. Providing a phone number alone does not authorize text messages. You may select No and still submit the form. Consent is not a condition of care or purchase.
- Opt-out: Reply STOP to any text message from us to cancel. After you send STOP, we will send a text confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from the program unless you opt in again.
- Help: Reply HELP to a text message for assistance, or contact our team using the website form. You may select No for text messages and request an email response.
- Frequency: Message frequency varies based on your appointment schedule and needs.
- Rates and delivery: Message and data rates may apply to messages sent to you from us and to us from you. Contact your wireless provider with questions about your text or data plan. Carriers are not liable for delayed or undelivered messages.
Text messages are not an emergency service. See our Terms & Conditions for additional website terms.
Data privacy and sharing
We do not sell or rent your personal information. We do not share your personal information or mobile number with external entities for their marketing or promotional purposes.
Our staff use personal information for responding to inquiries, patient care, and practice management. Service providers supporting our website and communications, including our contact-form delivery provider, process information only to help deliver those services on our behalf, not for their own marketing. We may disclose information when required by law.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Website usage information and cookies
Our hosting provider may record technical information such as your IP address, browser type, requested pages, and the date and time of a visit in server logs used to operate and protect the website.
This coming soon website does not add analytics, advertising pixels, or tracking cookies. You can manage cookies through your browser settings.
Security and retention
We use reasonable safeguards to reduce the risk of unauthorized access to personal information and limit access to people who need it for the purposes described in this policy. No method of transmission or storage can be guaranteed completely secure. We retain information as needed to respond to inquiries, support patient care and practice operations, and meet applicable recordkeeping obligations.
Links to other websites
If you follow a link to another website, that website’s privacy practices apply. We do not control the content or privacy practices of other websites.
Children’s privacy
This website is intended for adults, including parents and guardians contacting us about dental care. We do not knowingly collect personal information through this website from children under 13. If you believe a child has submitted personal information, please contact us so we can address it.
Your information and privacy requests
You may contact us to ask about the information you have submitted, request corrections or deletion, or raise a privacy concern. We may need to verify your identity and may need to retain certain information for legal or recordkeeping purposes. California residents may also contact us about applicable privacy rights. We do not disclose personal information to third parties for their own direct marketing.
We do not track your activity across other websites for advertising. This site does not change its behavior in response to a browser’s Do Not Track signal.
Changes to this policy
We may update this policy as the website and practice develop. Any updated policy will appear on this page with a revised date.
Contact us
For privacy questions, SMS assistance, or requests about your information, use our contact form and indicate that your message concerns privacy or messaging. You can decline SMS consent and request an email response.
Denviva Dental1402 Concannon Blvd
Livermore, CA 94550